Shipping policy
At Mood Indigo Prints, we offer high-quality premium posters and digital downloadable products. We strive to meet the needs of our customers; however, if you have an issue with any of our products or services, in the first instance, please contact moodindigostyling@gmail.com to receive assistance.
If there's any issue with your order, please get in touch with us within 48 hours of receiving it. As our prints are custom-made, we can't accept returns or provide refunds if you change your mind. However, if your order arrives damaged or defective, we're here to help. Please send us a photo of the damaged goods, and we'll happily send you a replacement at no extra charge.
We do not offer a refund for digital downloads after the items have been downloaded. If you cannot open or use a downloaded file, please contact us to receive assistance.
If you are dissatisfied with any of our services, please contact us and we will do our best to address your concerns.
This policy does not replace your rights under Australian Consumer Law.